Find Your Beer

Privacy Policy

OVERVIEW

This Privacy Policy describes how Buddy Brewing (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from buddybrewing.com.au (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access our Services.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post any revisions to this page and update the “Last updated” date accordingly.


HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

We collect personal information to provide and improve our Services, communicate with you, comply with legal obligations, and protect our business and users. The information we collect and how we use it depends on how you interact with our Site.


INFORMATION WE COLLECT DIRECTLY FROM YOU

  • Basic contact details: name, address, email, phone number

  • Order information: billing and shipping address, payment confirmation

  • Account details: username, password, security questions

  • Shopping activity: items viewed, carted, or added to wishlist

  • Support communications: any messages or feedback you provide

You may choose not to provide some information, but this may impact your ability to use certain features of the Services.


INFORMATION COLLECTED THROUGH COOKIES

We automatically collect usage data using cookies and similar technologies. This may include:

  • Device and browser info

  • IP address and location

  • Site interaction data

Cookies help us improve functionality, personalize your experience, and analyze usage.


INFORMATION FROM THIRD PARTIES

We may collect information from third-party vendors and service providers, including:

  • E-commerce platforms (e.g., WooCommerce)

  • Payment processors

  • Advertising and analytics partners

Any third-party information is handled according to this Privacy Policy.


HOW WE USE YOUR PERSONAL INFORMATION

  • To Provide Services: Process orders, manage your account, arrange shipping, facilitate returns

  • Marketing and Advertising: Send promotions and targeted ads (you may opt out at any time)

  • Security and Fraud Prevention: Monitor for fraudulent activity and ensure safe usage

  • Customer Communication: Respond to inquiries and improve service quality


COOKIES

We use cookies to enhance your experience and gather analytics. Most browsers allow you to manage or disable cookies. Disabling them may affect site functionality.


DISCLOSURE OF PERSONAL INFORMATION

We may share your information with:

  • Service providers (payment processors, IT, fulfilment)

  • Affiliates or as part of a corporate transaction

  • With your consent or direction (e.g., social login, shipping partners)

  • Legal authorities when required

We do not use or disclose sensitive information to infer characteristics about you.


USER-GENERATED CONTENT

Public reviews or comments you submit may be visible to others. We are not responsible for third parties’ use of this content.


THIRD PARTY LINKS

We are not responsible for the privacy practices of websites we link to. Please read their policies separately.


CHILDREN’S DATA

We do not knowingly collect data from children. Parents or guardians can contact us to delete such information.


SECURITY AND RETENTION

We implement safeguards to protect your data, but no system is completely secure. Retention depends on service needs, legal requirements, and user activity.


YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

  • Access / Know what data we hold

  • Request deletion or correction

  • Data portability

  • Opt out of data sale, sharing, or targeted ads

  • Limit use of sensitive data

  • Withdraw consent or restrict processing

  • Appeal decisions or manage email preferences

To exercise your rights, contact us using the details below. We may verify your identity before fulfilling your request.


COMPLAINTS

If you have concerns about our data practices, please contact us first. You may also contact your local data protection authority.


INTERNATIONAL USERS

We may transfer your data outside your country, including to the United States.


CONTACT

If you have questions, concerns, or requests, please contact us:

Email: michelle@buddybrewing.com.au
Mailing Address: 178 Station Road, Burpengary QLD 4505 

Last updated: July 2025